Jira Training — Agile Project Management, Workflow Automation & DevOps Integration

What Is Jira?

Atlassian Jira is the most widely used issue tracking and project management platform in software engineering. Originally built for bug tracking, Jira has evolved into a comprehensive work management platform supporting Scrum, Kanban, and hybrid agile methodologies. Jira integrates with the entire software delivery toolchain — Bitbucket, GitHub, GitLab, Jenkins, Confluence, and 3,000+ Marketplace apps — making it the operational hub for many engineering organizations.

Where Jira Fits in DevOps

Jira connects planning to delivery. In modern DevOps workflows, Jira issues link to Git branches, pull requests, build results, deployment status, and incident tickets — providing end-to-end traceability from "idea" to "running in production." Jira Automation enables no-code workflow automation: auto-assign, auto-transition, auto-escalate. Jira Service Management extends this to IT service desk operations, connecting development and operations in a single platform.

Who Should Attend

• Software engineers who want to use Jira effectively beyond basic issue tracking
• Scrum Masters and Agile coaches configuring boards, sprints, and reporting
• Jira administrators managing projects, workflows, schemes, and permissions
• Engineering managers using Jira for team planning, roadmaps, and metrics
• DevOps engineers integrating Jira with CI/CD pipelines

Learning Outcomes

• Configure Scrum and Kanban boards with custom workflows, screens, and fields
• Design Jira Automation rules for workflow automation without code
• Build Jira dashboards and filters for team and leadership reporting
• Integrate Jira with Bitbucket, GitHub, Jenkins, and Slack for DevOps traceability
• Use Advanced Roadmaps for cross-team planning and dependency management
• Administer Jira — permission schemes, issue type schemes, workflow schemes, project configuration

Course Modules

1. Jira Fundamentals — Projects, issues, issue types. Navigation. Search and JQL basics. Notifications.
2. Scrum in Jira — Scrum boards. Backlog management. Sprints. Estimation. Burndown/burnup charts. Velocity.
3. Kanban in Jira — Kanban boards. WIP limits. Cumulative flow diagrams. Cycle time and lead time.
4. Custom Workflows — Workflow designer. Statuses, transitions, conditions, validators, post functions.
5. Jira Automation — Automation rules. Triggers, conditions, actions. Smart values. Automation audit log.
6. Dashboards & Reporting — Dashboard gadgets. Filter subscriptions. Advanced JQL. Wallboards. Leadership reporting.
7. DevOps Integration — Bitbucket/GitHub/GitLab integration. Jenkins build/deploy status in Jira. Deployment view.
8. Jira Administration — Schemes (permission, issue type, workflow, field, screen). Project configuration. User management. Backup.

Hands-on Labs (14 total)

Configure a Scrum project with custom workflow and board. Build Jira Automation rules for auto-assignment and SLA escalation. Create a leadership dashboard with sprint progress, bug trends, and deployment frequency. Integrate Jira with GitHub for branch→PR→deploy traceability. Design a permission scheme for a multi-team organization.

Enterprise Use Cases

• Configuring Jira for 50+ engineering teams with standardized workflows and cross-team visibility
• Using Jira Automation to enforce change management processes with automatic approvals and audit trails
• Building end-to-end traceability: Jira issue → Git branch → build → deployment → production incident

Related Courses

See DevOps Engineering for CI/CD integration, Bamboo Training for Atlassian CI/CD, and Zendesk Training for support operations.