Terms & Conditions

Effective Date: June 12, 2026  |  Last Updated: June 12, 2026

1. Introduction

These Terms and Conditions ("Terms") govern your access to and use of the DevOpsConsulting.in website (https://www.devopsconsulting.in) and the consulting, training, outsourcing, migration, implementation, support, advisory, and certification services (collectively, "Services") offered by DevOps Consulting India ("DevOpsConsulting.in," "we," "us," or "our").

By accessing our website or engaging our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not use our website or Services.

2. Services Overview

DevOpsConsulting.in provides engineering transformation services across the following domains: DevOps, SRE, DevSecOps, CloudOps, Platform Engineering, GitOps, FinOps, DataOps, AIOps, MLOps, LLMOps, SecOps, ITOps, and SysOps.

Our service categories include:

• Consulting: Engineering maturity assessment, architecture review, transformation roadmap development, and fractional DevOps leadership.
• Training: Instructor-led, hands-on training programs delivered online, in classroom, or at corporate facilities. Curriculum covers all 14 engineering domains.
• Outsourcing: Dedicated engineering pods that operate as an extension of client teams, using client tools and workflows.
• Migration: Legacy-to-cloud-native migration planning and execution services.
• Implementation: Toolchain build-out, pipeline construction, and platform engineering — hands-on, in the client environment.
• Support: 24×7 production engineering support with defined service level agreements (SLAs).
• Advisory: Architecture review boards, compliance guidance, vendor evaluation, and fractional engineering leadership.
• Certification: Industry-recognized certification tracks aligned to vendor examinations from AWS, Microsoft, Google Cloud, CNCF, CompTIA, FinOps Foundation, and others.

All Services are governed by individual service agreements, statements of work (SOWs), or enrolment agreements specific to each engagement. In the event of any conflict between these Terms and a signed service agreement, the signed agreement shall prevail.

3. Consulting Engagements

Consulting engagements are defined by a mutually executed Statement of Work (SOW) that specifies scope, deliverables, timelines, fees, payment schedule, and any assumptions or dependencies.

• Engagement scope changes must be documented in a Change Order signed by both parties.
• Either party may terminate a consulting engagement with written notice as specified in the SOW. Early termination fees may apply based on work completed and resources committed.
• Client acknowledges that successful transformation outcomes depend on timely access to systems, personnel, and information as specified in the SOW.
• DevOpsConsulting.in warrants that consulting services will be performed in a professional and workmanlike manner by qualified practitioners.

4. Training Programs

4.1 Enrolment & Payment

Training enrolment is confirmed upon receipt of full payment or a purchase order from an authorized organizational representative. Seat availability is not guaranteed until payment or purchase order is confirmed.

4.2 Cancellation & Refund

• More than 14 days before course start: Full refund minus 10% administrative fee.
• 7–14 days before course start: 50% refund or full credit toward a future cohort.
• Less than 7 days before course start: No refund. Seat may be transferred to another participant from the same organization at no additional cost.
• After course start: No refund. Access to course materials and lab environments is considered consumed upon course commencement.

DevOpsConsulting.in reserves the right to cancel or reschedule a training cohort due to insufficient enrolment or instructor unavailability. In such cases, registered participants will receive a full refund or the option to transfer to a future cohort at no additional cost.

4.3 Corporate Training

Corporate training programs are governed by a separate Training Services Agreement that specifies curriculum customization, delivery format, dates, location, number of participants, and pricing. Cancellation terms for corporate training are specified in the Training Services Agreement.

5. Certification Programs

• DevOpsConsulting.in certification tracks are aligned with, but not administered by, the respective vendor organizations (AWS, Microsoft, Google Cloud, CNCF, CompTIA, FinOps Foundation, ISC², etc.). Vendor certification exams are administered separately by each vendor.
• DevOpsConsulting.in awards a Certificate of Completion for training programs. This certificate confirms participation and completion of course requirements. It is distinct from vendor certification.
• DevOpsConsulting.in reserves the right to revoke any certificate or credential issued by us in cases of academic dishonesty, misrepresentation, or violation of exam conditions.
• Credential verification through our online portal confirms only that the named individual completed the specified program. It does not constitute an employment reference or endorsement.

6. Payment Terms

• All fees are quoted in Indian Rupees (INR) unless otherwise specified in the service agreement.
• Payment is due as specified in the invoice, typically within 15 days of invoice date for corporate clients and upon enrolment for individual training participants.
• Late payments may incur interest at 1.5% per month or the maximum rate permitted by applicable law, whichever is lower.
• All fees are exclusive of applicable taxes (GST, VAT, or equivalent). Taxes will be added to invoices as required by law.

7. Scheduling & Access

• Training cohorts are scheduled in advance and published on our website. Dates are subject to change with notice to enrolled participants.
• Consulting engagement timelines are defined in the SOW. Delays caused by client unavailability, delayed access to systems, or incomplete information may result in timeline adjustments and additional fees.
• For support services, SLA response and resolution times apply from the moment a properly filed incident is acknowledged in our designated ticketing or communication channel.

8. Intellectual Property

8.1 Our IP

All course materials, curriculum, assessments, certification content, methodologies, tools, templates, frameworks, and documentation created by DevOpsConsulting.in ("Our IP") remain our exclusive intellectual property. Unauthorized reproduction, distribution, modification, or use of Our IP for commercial purposes — including internal training programs — is prohibited without prior written consent.

8.2 Client IP

Client retains all rights to its pre-existing intellectual property. Any code, configuration, architecture designs, or documentation created specifically for the client during an engagement ("Deliverables") shall be assigned to the client upon full payment, unless otherwise specified in the SOW.

8.3 License to Use

Training participants receive a non-exclusive, non-transferable, personal license to use course materials for their individual learning purposes. Course materials may not be shared, distributed, or used to train others without a corporate training license.

9. Confidentiality

Both parties agree to maintain confidentiality of all non-public information disclosed during the course of an engagement. This includes, but is not limited to: system architectures, security configurations, business processes, financial data, and personnel information.

Confidentiality obligations survive termination of the engagement for a period of three (3) years or as otherwise specified in the service agreement. These obligations do not apply to information that is publicly available, independently developed, or required to be disclosed by law.

10. Limitation of Liability

To the maximum extent permitted by applicable law:

• DevOpsConsulting.in's total liability for any claim arising from or relating to our Services shall not exceed the total fees paid by the client for the specific service giving rise to the claim during the 12 months preceding the claim.
• DevOpsConsulting.in shall not be liable for any indirect, consequential, special, incidental, or punitive damages, including but not limited to lost profits, lost revenue, business interruption, or loss of data — even if advised of the possibility of such damages.
• Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by applicable law.

11. Website Use

• This website is a static site built with Astro. It does not collect, store, or process personal data through backend systems. Contact forms, when implemented, will transmit data via client-side integration with third-party services (e.g., Google Sheets). Users are encouraged to review the privacy practices of those third-party services.
• All website content is provided for informational purposes. While we strive for accuracy, we do not warrant that website content is error-free or current. Service descriptions, pricing, and availability are subject to change.
• External links to /blog/ (WordPress) and /dailylogs/ (PHP application) are governed by the terms and privacy policies of those respective applications.

12. Privacy

We are committed to protecting your privacy. Contact information submitted through our website (via email, phone, or form) is used solely for the purpose of responding to your enquiry and delivering the Services you have requested. We do not sell, rent, or share your contact information with third parties for marketing purposes.

All communications with DevOpsConsulting.in are encrypted via TLS 1.3. For additional information about how we handle personal data, please contact us at contact@DevOpsConsulting.in.

13. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India. Any dispute arising from or relating to these Terms or our Services shall be subject to the exclusive jurisdiction of the courts in India.

Before initiating formal legal proceedings, both parties agree to attempt to resolve disputes through good-faith negotiation for a period of at least thirty (30) days.

14. Changes to Terms

We reserve the right to update these Terms at any time. Material changes will be communicated via our website. Continued use of our website or Services after such changes constitutes acceptance of the updated Terms. The "Last Updated" date at the top of this page indicates when these Terms were last revised.

15. Contact

For questions about these Terms, your rights, or our Services, contact us at:

• Email: contact@DevOpsConsulting.in
• Phone (India): +91 99057 40781 or +91 7004 215 841
• Phone (International): +1 (469) 756-6329
• Website: https://www.devopsconsulting.in