New Relic Training — APM, Observability, Monitoring & Intelligent Alerting

What Is New Relic?

New Relic is a SaaS-based full-stack observability platform providing APM (application performance monitoring), infrastructure monitoring, browser/real-user monitoring, log management, and applied intelligence (ML-driven alerting and anomaly detection). New Relic's unified data model — where all telemetry (metrics, events, logs, traces) is queryable through a single language (NRQL) — makes it one of the most integrated observability platforms. New Relic is used by engineering teams who want observability without managing the monitoring infrastructure themselves.

Where New Relic Fits in Modern Observability

New Relic is a first-class SaaS observability platform competing with Datadog, Grafana Cloud, and Dynatrace. Its strengths: unified data model with NRQL, generous free tier (100GB/month), AI-driven anomaly detection, and OpenTelemetry-native ingestion. For organizations that don't want to manage Prometheus/Grafana/Loki infrastructure, New Relic provides a fully managed alternative. This course covers both using New Relic effectively AND understanding when to choose New Relic vs. self-managed open-source observability stacks.

Who Should Attend

Software engineers who want visibility into application performance
SREs and DevOps engineers building observability into their platforms
Engineering managers who need dashboards and alerts without managing infra
Teams evaluating New Relic vs. Datadog vs. Grafana Cloud

Learning Outcomes

Instrument applications with New Relic APM agents (Java, .NET, Node.js, Python, Go, Ruby, PHP)
Monitor infrastructure with New Relic Infrastructure agent (hosts, containers, Kubernetes, cloud services)
Write NRQL queries for custom dashboards, alerts, and data exploration
Configure intelligent alerting with anomaly detection, baselines, and multi-condition policies
Build executive and operational dashboards for different audiences
Integrate New Relic with OpenTelemetry for vendor-agnostic instrumentation

Course Modules

New Relic Platform Overview — Unified data model. Telemetry types. NRDB. NRQL. APM, Infrastructure, Browser, Logs.
APM — Application Monitoring — Agent installation. Transaction tracing. Service maps. Error analytics. Database monitoring.
Infrastructure Monitoring — Host agent. Kubernetes integration. Cloud integrations (AWS, Azure, GCP). Process monitoring.
Browser & Mobile Monitoring — Real user monitoring (RUM). Page load timing. JavaScript errors. Session replay.
NRQL Deep Dive — SELECT, FROM, SINCE, FACET, TIMESERIES. Subqueries. Joins. Custom events. Dashboard variables.
Dashboards & Data Visualization — Dashboard design. Chart types. Layouts. Sharing. Live dashboards for NOCs.
Alerting & Applied Intelligence — NRQL alerts. Anomaly detection. Baseline alerts. Multi-condition policies. Notification channels (PagerDuty, Slack).
Capstone: Full-Stack Observability — Instrument an application, build APM + Infrastructure + Browser dashboards, configure intelligent alerts.

Hands-on Labs (14 total)

Install New Relic APM agent for a Node.js/Python/Java application. Create NRQL queries for error rate, response time, and throughput. Build a multi-chart dashboard with APM, infrastructure, and browser data. Configure an anomaly detection alert on transaction duration. Integrate OpenTelemetry traces alongside New Relic APM data.

Enterprise Use Cases

Full-stack observability for 50+ microservices with APM, infrastructure, and browser monitoring
NRQL-based business dashboards combining application metrics with business KPIs
Intelligent alerting that reduced alert noise 70% through anomaly detection and baseline learning

SRE / ITOps / SysOps Relevance

New Relic serves all three functions: SREs define SLO-aligned alerts and error budget dashboards. ITOps teams monitor infrastructure health, capacity, and cost. SysOps teams track system performance, patching status, and configuration drift. The NRQL language provides a common query interface across all these use cases.

Related Courses

See SRE Training for observability strategy, ITOps Training, and DevOps Engineering for CI/CD integration.